How to Create an Account and Submit a Ticket

Please note: 

                    Residential support is provided during normal business hours (8am – 4:30pm)

                    Commercial accounts receive 24/7 support.

Fiber Support Phone: (208) 612-4090

Ticket Web Address: http://help.ammonfiber.com/

There are 2 options:

1- You can create an account where you can track the tickets you submit and create new tickets. (Recommend)

2- You can create standalone tickets. No need to log in.

When filling out a ticket please use your (resident’s) information... (phone number, address....). And use as

much detail in the Description section, as possible, as it will help us out.

Creating an Account

• Click Sign Up and enter your email.
• It will take you to the login page. Click forgot password and enter your email.
  • 
• You will receive and email to set up your password.
• Set up a secure password
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• Once you log in you will have 2 options.
  • 
• 1- Create a New Support Ticket 
  • 
• 2- Check the status of past tickets. 
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