Please note:
Residential support is provided during normal business hours (8am – 4:30pm)
Commercial accounts receive 24/7 support.
Fiber Support Phone: (208) 612-4090
Ticket Web Address: http://help.ammonfiber.com/
There are 2 options:
1- You can create an account where you can track the tickets you submit and create new tickets. (Recommend)
2- You can create standalone tickets. No need to log in.
When filling out a ticket please use your (resident’s) information... (phone number, address....). And use as
much detail in the Description section, as possible, as it will help us out.
Creating an Account
- Click Sign Up and enter your email.
- It will take you to the login page. Click forgot password and enter your email.
- You will receive and email to set up your password.
- Set up a secure password
- Once you log in you will have 2 options.
- 1- Create a New Support Ticket
- 2- Check the status of past tickets.
